Iggy Box is a monthly artisan scented candle subscription box. We source the most beautiful candles from our favourite UK based candle makers and deliver them direct to your door. Each month you will receive a different candle from a different artisan candle maker. All of our candle makers use the most natural and eco ingredients to make their artisan candles. At Iggy Box we are very passionate about health and the environment, so we are very proud that there are absolutely no parabens or nasties in any of the candles that we send to you.
There are two levels of subscription… ‘The Little One’ and ‘The Bigger One’. The Little One subscription contains a candle that has a minimum 20 hour burn time and is £12.95 per month (free postage and packaging). The Bigger One subscription contains a candle that has a minimum 35 hour burn time and is £17.95 per month (free postage and packaging).
Every month, each box will contain one candle from a carefully selected UK based artisan candle maker. The burn time of the candle will depend on the subscription that you have purchased. In your Iggy Box you will also find some information telling you all that you need to know about that months candle and it’s maker and a little box of matches. For pictures and reviews please visit our Instagram page @iggyboxcandles
Every month we send out a different candle made by a different artisan candle maker, therefore it is impossible for us to give you the exact size or weight of the candles, as it will vary month on month. For that reason, we think it is easier to use burn time to choose our candles. Burn times will also vary from month to month, however the minimum burn times are always the same… 20+ hours for ‘The Little One and 35+ hours for ‘The Bigger One’. Whilst we do have our mimimum burn times, we do of course try to bring you the best value for money from your subscription each month, so where possible we source candles with even higher burn times than our minimum commitment.
At Iggy Box HQ we spend a lot of time carefully sourcing new candles that we think will look beautiful in your home and that smell amazing. We work with lots of different artisan candle makers, so each month’s candle will have a different look and a different scent… so essentially it will be a surprise!! However, we do know that everyone loves different smelling candles, so when you first subscribe to Iggy Box, you will be able to set your scent preference. Once this is set, we will make sure that we send you a candle every month that has a smell that you love!
At Iggy Box, we believe in candles made from natural waxes, such as soy, rather than paraffin wax. Paraffin wax is a petrolium bi-product that releases harmful toxins and sooty smoke. In contrast, natural wax candles have a lower melting point, giving a healthier flame, longer burn and more intense scent. For this reason, we ensure that all of our candle makers make their candles using completely natural and eco friendly waxes and ingredients.
Whilst a lot of the candle makers we work with do certify their candles as vegan, we can not guarantee that this will be the case every month. What we can guarantee is that all of the candles are made using eco friendly and completely natural waxes with high quality oils.
Below are a few simple tips that you can use to ensure that your candle burns for its maximum time each month…
You can gift an Iggy Box for 1, 3, 6 or 12 months. Gift subscriptions allow you to select which month you wish your first box to be sent out, add a personalised and add a personalised gift message to be added into the first box. Once you have completed your purchase for a gift subscription, you will receive a confirmation email with an e-gift card attached for you to use if you wish, prior to them receiving their first box. Gift subscriptions DO NOT auto renew, only one payment at the time of order is taken. Gift subscriptions will ship in the third week of each month, however if you need your gift to be sent around a specific date, then please just email us at firstname.lastname@example.org and we will do our best to accommodate your request.
We only currently ship to the UK. We apologise if you are wanting to purchase an Iggy box outside of the UK… hopefully we will ship to you one day!!
Shipping is completely free every month, for both subscriptions and gifts! Your box will be sent to you via Royal Mail and can take between 1-3 days to arrive with you once it has been posted. You will receive an email each month, to let you know when your candle is on it’s way to you.
We ship all of our boxes to you in the third week of every month and the cut off to receive the current months box is the 15th of each month. However, we do normally have some extra boxes each month, so if you don’t want to wait, then just send us an email and where possible we will send the current months box out to you straight away.
If you join Iggy box for yourself, then we will take a monthly payment from your bank account at the same time each month. This is a rolling direct debit and you can cancel or pause your subscription at any time. If you are gifting Iggy Box, then you just pay a single, one off payment at the time of purchase, which covers the whole cost of the subscription for the duration that you are gifting. Gift subscriptions will not auto-renew.
Please log into your account on our website and click on ‘payment methods’. From here you will be able to easily amend your payment details.
If you want to cancel or pause your subscription, you can do so at any time. Just log into your account on our website, go to subscriptions and click on ‘cancel’. If you want to re-subscribe at any time, then you can do so by logging back into your account, going to subscriptions and clicking ‘re-subscribe’. Please note that if you cancel after your monthly payment has been taken from your account, then you will still receive the current month’s box but you will not receive any boxes after that date.
Please log in to your account on our website and click on ‘addresses’. From here you will be able to update your address details or if you have sent a gift subscription then you can also amend the details of the person you have sent a gift to.
While we do everything we can to ensure every candle arrives with you in perfect condition, we know that unfortunately damages can happen from time to time in transit. If you have any issues with the condition of your Iggy Box, please send us an email at email@example.com with details and some pictures of the damage and we will arrange for a replacement to be sent to you as soon as possible.
We are always looking for new UK based candle makers to be a part of our Iggy Box journey. If you would like to discuss opportunities to work together, we would love to hear from you. Please send us an email at firstname.lastname@example.org or get in touch via our contact page.
Here at Iggy Box, we love social media and seeing Iggy Box in your homes, so we would love to hear from you if you would like to collaborate with us. Please get in touch with us via our email email@example.com or via our contact page.